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Frequently Asked Questions


If you have a question that is not addressed here, please contact me.

I am most happy to help anywhere I can!

  • What are your COVID-19 protocols?
    As a home studio, I take health precautions very seriously. I only host sessions when both myself and my family have been in full health for at least 1 week and expect families attending the studio to be as well or have a negative RAT. Before every shoot the rooms are aired with fans and an airconditioner, hard surfaces are wiped with antibacterial wipes and couches sprayed with Glen 20. During the shoot we wear masks and use hand sanitiser regularly. After the shoot, all wraps and blankets are hot washed, hard props sprayed with Glen 20 and floors hot mopped. I am fully vaccinated agianst COVID-19 and boosted as of February 2022.
  • When should I book my newborn session?
    Most families secure their spots when they are in their second trimester. Newborn bookings are limited to 2 per week so that I can give the best attention to both photographing and editing your session. Sessions are generally booked for around 1-2 weeks after your due date. There are no age limits for coming into the studio for your newborn session, so long as you are booked in you can come when you are ready.
  • Are family and siblings included in newborn sessions?
    Yes! All my sessions include family portraits unless otherwise requested. Newborn sessions start with family photos, then sibling photos, then finish with your newborn sleeping peacefully on the beanbag.
  • What are your cleaning procedures at the studio?
    A healthy and sanitised studio is high priority. Hand sanitiser, tissues and antibacterial sprays are all on hand at every session. At newborn photoshots, all blankets and wraps that babies touch are hot washed after every newborn session, the floor is hot mopped and hard props cleaned with Glen 20 spray. A full rundown on the stringent processes is outlined in this blog post.
  • Are digital files included?
    Yes! All packages include the matching digital files from your print purchases and some packages include all digital files on USB. Check out this blog on why I dont offer "Just the Digitals"
  • Do you charge a session fee?
    A $200 Starter Pack is paid on booking and covers: - Full-length photoshoot - Image processing time - 1 hour viewing and ordering appointment - A matted 5x7 inch fine art print valued at $150 (no digital file) Product and digital file orders are purchased seperate to the starter pack. This gives you the flexibility of not locking in a purchase before you have enjoyed your photoshoot, seen your photos and love them, seen the products in person and are excited to put it all together.
  • Have you had your whooping cough vaccination?
    Yes I certainly have! My last booster was in 2021.
  • How long will the photoshoot take?
    Family sessions: 45-60 minutes. Maternity sessions: 45-60 minutes. Newborn sessions: 1.5 - 3 hours to accomodate feeding and settling of the baby. Viewing and ordering appointments are 60 minutes long
  • How do we choose our favourite photos?
    All photos are viewed in a guided presentation and design appoitnment. An in-person viewing and ordering appointment is preferred, but we can host this via Zoom if that works better for your family. For Family sessions, the viewing is straight after your shoot while you are still at the studio. For newborn sessions the viewing is around one week later and can be done on the projector at the studio (best experience) or via Zoom if travel is a concern.
  • Are there payment plans available?
    Yes. Some families like to pre-pay their package in the weeks or months before their photoshoot. I also offer 3-6 month interest free payment plans through PayRight.
  • Can we keep our photos private?
    Yes. As a business that trades in visual imagery, sharing my most recent work is very important in terms of showing potential clients what I can do. Some familes prefer to keep their images private and depending on the reason for that I can either omit names from posts, share non identifying images or none at all. We amend the contract and I mark your file as private so that the images are never shared outside of your family.
  • How do I install the mobile app?
    Simple! Just follow the directions here:
  • Have I seen you somewhere before?
    Family Photography by Natarsha March is featured on many platforms across the web. You can find my pages in the following locations: facebook ​ instagram ​ AIPP ​ Google+
family photographer Brisbane
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